VoIPShop Telecommunications Inc.

TITLE:  Customer Support Engineer

TERM:  Full-time

LOCATION:  Yerevan, Armenia

JOB DESCRIPTION:  VoIPShop Telecommunications is seeking a motivated and analytical orientated person to serve as a Customer Support Engineer.

JOB RESPONSIBILITIES:
- Responsible for network monitoring and support;
- Responsible for technical support by e-mail, messengers and phone calls;
- Responsible for wholesale customers' support regarding various technical issues;
- Responsible for VoIP systems configuration and support;
- Maintain office network and computers routine;

REQUIRED QUALIFICATIONS:
- Experience in OS and software installation;
- Knowledge of English and Russian languages;
- Ability to analyze, diagnose and resolve technical issues;
- Knowledge of TCP/ IP networks is preferred;
- Understanding of VoIP technologies (SIP/ H323) is preferred;
- Ability to manage and administrate IP/ PBX systems is preferred;
- Good knowledge of VoIP and network related hardware (set-up and management) is preferred;

APPLICATION PROCEDURES:  Applicants are kindly requested to e-mail their CV to: info@voipshop.net .
Please clearly mention in your application letter that you learned of this job opportunity through Career Center and mention the URL of its website - www.careercenter.am, Thanks.

OPENING DATE:  23 November 2017

APPLICATION DEADLINE:  22 December 2017

ABOUT COMPANY:  VoIPShop Telecommunications Inc. is a company specialized in wholesale telecom services.

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