|Dorado Web LLC|
TITLE: PHP Support Developer
INTENDED AUDIENCE: All interested candidates
START DATE/ TIME: ASAP
LOCATION: Yerevan, Armenia
JOB DESCRIPTION: Dorado Web LLC is looking for a highly motivated, enthusiastic and high qualified specialist to join its team.
- Work with the customer support team to provide after-sales support for Company products;
- Work with customers/ customer support specialists to identify software problems and advise on the solution;
- Troubleshoot, test and fix faulty software;
- Analyze common trends/ underlying problems of Company products, reported by the customers, and inform respective departments;
- Work remotely with customers and assist in installing and configuring Company products on customers' websites;
- Work with Company different departments to address customer concerns in the most efficient way;
- Keep up to date with the latest technology of the industry.
- Bachelor's or master's degree in Computer Science, Engineering or a related subject;
- At least 3 years of proven experience in web development. Experience in customer support is a plus;
- Knowledge of WordPress, Joomla and Drupal CMS;
- Strong communication skills. Ability to convey difficult technological solutions in a simple way;
- Analytical skills to be able to determine the issue and evaluate the best way to resolve it;
- Problem-solving skills and ability to instruct customers on how to perform technological maintenance;
- Time management skills;
- Excellent knowledge of English language;
- Excellent team working skills.
REMUNERATION/ SALARY: Competitive
APPLICATION PROCEDURES: Interested individuals are requested to send their CV to: firstname.lastname@example.org . Please, clearly mention in the subject line: "PHP Support Developer". Only shortlisted candidates will be considered.
Please clearly mention in your application letter that you learned of this job opportunity through Career Center and mention the URL of its website - www.careercenter.am, Thanks.
OPENING DATE: 21 February 2018
APPLICATION DEADLINE: 20 March 2018
ABOUT COMPANY: Dorado Web offers all-in-one WordPress site management services to create and manage multiple websites from one dashboard. To learn more about Dorado Web, please visit: https://web-dorado.com/.
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