logo Zeppelin Armenia LLC

TITLE:  Parts Store Sales Representative


DURATION:  Permanent

LOCATION:  Yerevan, Armenia

JOB DESCRIPTION:  Zepplein Armenia is looking for a Parts Store Sales Representative.

- Sell parts to all email-in, call-in, and walk-in customers;
- Ascertain part number; inspect worn, damaged or defective part to determine customer need;
- Discuss features and benefits of alternative solutions (repair options) and offer those solutions to the customer;
- Advise customer of additional related parts (e.g. gaskets/ seals/ hardware);
- Maintain accurate customer and equipment information in the CRM;
- Keep customers informed of new parts, services available, and dealer merchandising programs;
- Advise customer on substitution of part when replacement is not available;
- Support product support field sales, inside sales, machine sales, service force;
- Participate and complete training as required and/ or available.

- High school diploma or equivalent; or 1-2 years of related experience and/ or training; or equivalent combination of education and experience;
- Above average communication skills, as well as a mechanical aptitude;
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals;
- Technical English language skills;
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume;
- Knowledge of Excel and preferably 1C.

APPLICATION PROCEDURES:  All interested candidates are welcome to send their CV to: hr.armenia@zeppelin.com , mentioning the position title ("Parts Store Sales Representative") in the subject line of the email.
Please clearly mention in your application letter that you learned of this job opportunity through Career Center and mention the URL of its website - www.careercenter.am, Thanks.

OPENING DATE:  07 August 2018


ABOUT COMPANY:  Zeppelin Armenia is the official dealer of Caterpillar equipment.

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