JOB DESCRIPTION
: 
Shipex, a shipping company, is looking for a Customer Service Specialist to join its team.
RESPONSIBILITIES
: 
- Answer phone calls and emails;
- Identify customer needs and provide comprehensive answers to questions;
- Continuously improve knowledge about customer service, offered services.
REQUIRED QUALIFICATIONS
: 
- Knowledge of Armenian, English and Russian languages;
- Written and verbal communication skills;
- Computer skills: MS Office, specifically Excel, Internet, Email;
- Ability to work quickly and accurately under conditions of workload and tight deadlines;
- Ability to work in a team;
- Sense of responsibility and ability to make decisions.
APPLICATION PROCEDURES
: 
Interested candidates are welcome to send their CV to:
support@shipex.am indicating the position title ("Customer Service Specialist") in the subject line of the email.
Please clearly mention in your application letter that you learned of this job opportunity through Career Center and mention the URL of its website - www.careercenter.am, Thanks.
ABOUT COMPANY
: 
Shipex is a shipping company through which you can make purchases from international shops and receive the parcels in Armenia fast, safe, and at affordable prices.