4z.com is looking for a motivated, dynamic employee for Customer Support Representative position to work as a freelancer (remotely, from Armenia).
- Answer to customers’ emails;
- Provide assistance to Company’s support team;
- Register customers’ accounts;
- Block, terminate customers’ accounts;
- Assist customers to configure phones and routers, to update firmware;
- Support customers to configure the adapter to send and receive faxes;
- Support customers with technical issues such as problem with equipment;
- Support customers to understand their invoices;
- Assist customers in case of quality problems, problems with routers;
- Assist customers with payment, connection or other technical issues;
- Responsible for configuration of phones;
- Review documentations and maintain the status on a regular basis;
- Perform other tasks assigned by administration.
- Strong verbal and written communication skills in French and English languages is a must;
- Excellent organizational and time-management skills;
- High sense of responsibility;
- Analytical and solution driven skills;
- Team player;
- Ability to conform to deadlines;
- Self-organized, punctual, accurate and detail oriented personality;
- Flexibility, ability to prioritize the work;
- Free immediately.
To apply for the job, please send your last updated resume to: email@example.com
indicating the position title ("Customer Support Representative") in the subject line of the email. Only short-listed candidates will be invited for an interview.
Please clearly mention in your application letter that you learned of this job opportunity through Career Center and mention the URL of its website - www.careercenter.am, Thanks.
350 CHF (Net) plus bonuses for new clients and kept clients who wanted to cancel their contracts.