Hosteeva is looking for a Customer Support Specialist. The incumbent will be expected to maintain professional contact with customers and be ready to work flexibly as the role is likely to involve shifts as well as night shifts.
- Respond to incoming calls, emails, and text messages; - Troubleshoot website issues and escalate them to the technical team; - Manage and resolve customer complaints; - Document all call information accordingly to standard operational procedures.
- High proficiency in the English language, both written and verbal; - Ability to work night shifts; - Solid communication and excellent interpersonal skills.
Interested candidates are welcome to send their CV as well as other relevant documents to: firstname.lastname@example.org indicating the position title ("Customer Support Specialist") in the subject line of the email.
Please clearly mention in your application letter that you learned of this job opportunity through Career Center and mention the URL of its website - www.careercenter.am, Thanks.