Evocabank is looking for a Call Center Specialist with eagerness to find out-of-box solutions and use innovations; strong interpersonal and communication skills, ability to work in team; high sense of responsibility; and excellent knowledge of Armenian, Russian and English languages.
- Answer customer’s phone calls and provide necessary information; - Responsible for identification of customer needs, consultation and sales through phone calls, electronic media and communication software; - Check up, process and implement customer messages received from remote service systems; - Work with databases, implement data entries; - Prepare and present relevant reports.
- University degree; - At least 1 year of professional experience at bank as a Call Center Specialist; - Good knowledge of MS Office, electronic communication software like Skype, Viber, WhatsApp; - Excellent communication skills, literate speech; - Customer-oriented approach; - Ability and desire to learn quickly; - Advanced skills of customer acquisition and sales; - Negotiation and conflict management skills; - Fast orientation; - Initiative and high sense of responsibility; - Excellent knowledge of Armenian, Russian and English languages.
ПРОЦЕДУРА ПОДАЧИ ЗАЯВОК
Interested candidates should send their CV in Armenian or English language to: firstname.lastname@example.org indicating the position title ("Call Center Specialist (Day Shift)") in the subject line of the e-mail. Only short-listed candidates will be interviewed.
Подавая на вакансию, пожалуйста укажите Career Center как источник информации о вакансии и сайт www.careercenter.am. Спасибо!
Evocabank offers: - Medical insurance; - Favorable terms of Evocabank products, insurance discounts; - High performance, holiday and year-end bonuses; - Bonuses on occasion of birthdays, marriage or birth of a child; - Day-offs; - Comfortable lunch and break zone; - Stylish and free dress code; - Environment equipped with innovative software and state-of-the-art hardware; - Special courses, great options for personal and career growth; - Participation in international conferences and business trips abroad; - English courses in Evocabank; - Corporate social responsibility and participation in cultural events; - Team building and corporate events.
Evocabank CJSC is a commercial bank in Armenia. The Company is focused on developing mobile services. For more information about the Company, please visit: www.evocabank.am.