ТИП ПОЛНОМОЧИЙ
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Full-time
ОПИСАНИЕ ДОЛЖНОСТИ
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4z.com is looking for a motivated, dynamic employee for Customer Support Representative position to work as a freelancer (remotely, from Armenia).
ОБЯЗАННОСТИ
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- Answer to customers’ emails;
- Provide assistance to Company’s support team;
- Register customers’ accounts;
- Block, terminate customers’ accounts;
- Assist customers to configure phones and routers, to update firmware;
- Support customers to configure the adapter to send and receive faxes;
- Support customers with technical issues such as problem with equipment;
- Support customers to understand their invoices;
- Assist customers in case of quality problems, problems with routers;
- Assist customers with payment, connection or other technical issues;
- Responsible for configuration of phones;
- Review documentations and maintain the status on a regular basis;
- Perform other tasks assigned by administration.
ТРЕБУЕМАЯ КВАЛИФИКАЦИЯ
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- Strong verbal and written communication skills in French and English languages is a must;
- Excellent organizational and time-management skills;
- High sense of responsibility;
- Analytical and solution driven skills;
- Team player;
- Ability to conform to deadlines;
- Self-organized, punctual, accurate and detail oriented personality;
- Flexibility, ability to prioritize the work;
- Free immediately.
ПРОЦЕДУРА ПОДАЧИ ЗАЯВОК
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To apply for the job, please send your last updated resume to:
jobs@4z.com indicating the position title ("Customer Support Representative") in the subject line of the email. Only short-listed candidates will be invited for an interview.
Подавая на вакансию, пожалуйста укажите Career Center как источник информации о вакансии и сайт www.careercenter.am. Спасибо!
ЗАРПЛАТА
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350 CHF (Net) plus bonuses for new clients and kept clients who wanted to cancel their contracts.