ОПИСАНИЕ ДОЛЖНОСТИ
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Deutsche Welle Akademie is looking for an IT Support Specialist for a short-term service contract, minimum 17 days. The post holder will work with the DW Akademie project staff based in Armenia. The assignment includes travel to different locations within Armenia.
ОБЯЗАННОСТИ
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- Support the audience research team during 17 days of audience research on-site in different locations in Armenia: Yerevan, Gyumri, Goris, Vanadzor, Alaverdi, Ijevan, Sevan, Gavar, Armavir. Travel and, if necessary, accommodation will be provided. During the sessions, the IT support will be working with a team of 2-3 audience researchers and coordinators;
- Participate in 2 peer learning audience research sessions to be trained by an experienced audience research team as part of the days above;
- Create a technical infrastructure for the usage of the DW developed app “Videometrics” and ensure the whole process runs smoothly;
- Configure and maintain the necessary hardware, especially the tablets used for audience research;
- Record and store all data, and share it with the team upon the end of the process;
- Evaluate implementation of the technical side of the research and provide feedback for further adjustment, if needed;
- Maintain open communication with the project team during all phases of the audience research.
ТРЕБУЕМАЯ КВАЛИФИКАЦИЯ
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- Bachelor's degree in Computer Sciences or related fields, or equivalent proven experience;
- Knowledge of audience research techniques (both online and offline) gained through experience is an advantage; necessary knowledge about audience research can be gained through training sessions during work time;
- Demonstrated record of professional experience in IT support, including maintaining computer networks for all types of organizations, providing technical support; monitoring and maintaining the company computer systems, hardware and software. Proven experience in solving technical issues;
- Excellent organizational and time-management skills and ability to identify challenges and seek out new ways of doing things;
- Strong interpersonal and communication skills; demonstrated ability to share knowledge, ideas and skills;
- Excellent speaking and writing skills in English language; knowledge of Russian or German language will be considered as a strong advantage.
ПРОЦЕДУРА ПОДАЧИ ЗАЯВОК
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All interested candidates, who qualify for the above-listed requirements, are invited to send their resume and a daily gross rate to:
dw-akademie.armenia@dw.com by the deadline, mentioning the position title ("IT Support Specialist") in the subject line of the email.
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ДОПОЛНИТЕЛЬНЫЕ ЗАПИСИ
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Deutsche Welle (DW) Akademie promotes diversity and equal opportunities. All applications are welcome regardless of nationality, cultural, ethnic or social background, sexual orientation, age, gender or impairment. The Company particularly welcomes applications from women for this position. The position can also be filled by part-time employees if interested. In case of equal aptitude, the Company especially takes people with severe disabilities into consideration.
О ПРОГРАММЕ
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The consortium consisting of DW Akademie, BBC MA, OSIAFA, Hetq and Factor implement the project “European Media Facility in Armenia - Building Sustainable and Professional Media” funded by the European Union. The project aims to support independent Armenian media to become more professional and financially sustainable. Therefore, the project foresees audience research activities for 12 different media organizations. For further information on this project, please visit the organization's website and social media pages.