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Communications and Humanitarian Affairs Manager
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Company: Armenian Branch of Association “Medecins Sans Frontieres” (Switzerland)
Duration: 6 months fixed-term contract with a possibility of extension
Deadline: 11 June 2023

JOB DESCRIPTION : 

Médecins Sans Frontières (MSF) is an international, independent medical humanitarian organization. MSF is a non-profit, self-governed worldwide movement of more than 63,000 people.

MSF provides emergency medical assistance during armed conflict, natural disasters, and deadly disease outbreaks and assists those excluded from healthcare. MSF delivers care based on need, and when MSF sees injustice, MSF speaks out. MSF is an organization that remains impartial, knowledgeable, and effective, and this is what makes the difference between life and death.

People are MSF's priority. Médecins Sans Frontières (MSF) is committed to an inclusive culture that encourages and supports the diverse voices of its employees. Therefore, MSF promotes diverse applicants, including individuals of all gender identities, ages, sexual orientations, nationalities, races, religions, beliefs, social and marital status, people with different abilities, and all other diverse characteristics and how they work together. 

The Armenian Branch of the Association "Medecins Sans Frontieres" (Switzerland) is addressing a mental health project and launching a project to support the Republic of Armenia Ministry of Health (MoH) with the Hepatitis C elimination.

The Communications and Humanitarian Affairs Manager defines, implements, coordinates, and supervises all operational communication activities according to MSF standards in the mission. He/she aims at building MSF visibility, acceptance, and leverage inside the mission country. Responsible for managing all humanitarian affairs advocacy activities in the country per MSF policies and values. He/she acts as a sparring partner for all operational and medical teams.

RESPONSIBILITIES : 

Communications:
- Under the supervision of the Head of Mission and in cooperation with the Communications Advisor in HQ, define the communications strategy for the mission, advise on public positioning;
- Promote the organization's visibility, improve awareness of its principles and work and reinforce information on MSF activities among communities;
- Develop guidelines for dealing with crisis communications through local media;
- Maintain close contact with critical local media and foreign correspondents;
- Liaise with communications staff from other organizations and institutions, monitor and analyse the communication lines developed by actors of importance for MSF;
- Produce strategic reports on the local media landscape and regularly report on new developments. Guide how to deal with local media at times of crisis and will develop guidelines for dealing with such situations through in-country media;
- Direct support for the implementation of the social media platform for the MSF Mental Health program will be required.

Advocacy:
- Define, implement, and identify the humanitarian issues of concern to MSF, draft advocacy strategies addressing the medical and humanitarian priorities, and ensure advocacy components are included in project and country operational strategies;
- Analyse and report on critical humanitarian issues and trends; provide regular updates on a system of humanitarian assistance dynamics to increase the leverage and impact of MSF advocacy in line with operational plans, regular activities, and medical-humanitarian advocacy objectives;
- Advise to management on perception related to positioning and operational strategy and, support insurance of good acceptance for MSF projects/ presence;
- Provide data and discourse analysis, particularly regarding the political/ operational environment;
- Support networking needs by participating in representation duties in non-project locations, including with domestic civil society, professional groups, and local academics/ universities;
- Develop all the initial strategies and standard procedures for communications and advocacy;
- In collaboration with the advocacy advisor from HQ, and the mission management, design the advocacy strategy with a focus on the Hepatitis C project.

REQUIRED QUALIFICATIONS : 

Education:
- Degree in Journalism, Communications, Humanitarian Affairs, Political Sciences (anthropology, law, gender studies, protection) or a related university degree is desirable;

Experience:
- Previous working experience of at least three years in communications and advocacy, journalism, or public relations, and communication content production is essential;
- Experience with MSF or other international NGOs. Experience working in an international environment is desirable;

Languages:
- Armenian (mother tongue);
- Excellent command of English;
- Knowledge of Russian and/ or French is an asset.

Knowledge:
- Essential computer literacy (MS Office package).

Competencies:
- Excellent writing, editing, and proofreading skills in Armenian and English;
- Outstanding proven time management, planning and organization, skills, including the ability to prioritize ongoing vs. immediate needs appropriately;
- Willingness to travel within and outside of Armenia;
- Able to integrate into a multicultural team;
- Adhere to MSF principles and to our managerial values: respect, transparency, integrity, accountability, trust and empowerment;
- Adhere to MSF Behavioural Commitments;
- Excellent Analytical thinking ability, strategic Vision, Leadership, Networking and Relationship building skills.

APPLICATION PROCEDURES : 

- Cover letter (in the English language);
- Copy of diploma;
- CV (in the English language);
- Contacts of three references (including the supervisor in the most recent work assignment if relevant)
Shall be sent to: msfch-armenia-recruitment@geneva.msf.org with a subject heading "Communications and Humanitarian Affairs Manager."
CV shall clearly state your experience by writing the organisation you have worked, the duration of the employment (which year and how long) and a description of the job you performed.
MSF recommends all applicants to write a cover letter containing an introduction of yourself, explaining why you are applying for the position, and explaining why you think you are suitable for the position.
CVs in English sent to the mentioned email only will be considered. Only shortlisted candidates will be contacted. Candidates are encouraged to apply early, as applications may be screened prior to the vacancy deadline.
The protection of your personal data is important to MSF. By submitting your application, you consent to MSF using your data only for the recruitment process to have all the information and documents necessary to proceed with the recruitment, validation of your application and selection of the most suitable candidate. Your data will be treated confidentially. Only people part of the recruitment process has access to your data. MSF does not sell your data under any circumstances. If you have any questions or requests, you can contact Finance and HR Coordinator, msfch-armenia-recruitment@geneva.msf.org

Please clearly mention in your application letter that you learned of this job opportunity through Career Center and mention the URL of its website - www.careercenter.am, Thanks.

ADDITIONAL NOTES : 

MSF offers:
- Remuneration in accordance with MSF salary grid;
- A challenging position within a stimulating professional working environment in an international organisation;
- A contract for 6 months with renewal subject to performance appraisal, based on a full-time appointment for 40 hours per week;
- The opportunity to contribute to MSF objective of saving lives, alleviating suffering, and working with those most in need.

Mains benefits include:     
- 25 paid leaves per annum;
- A variety of learning and development opportunities;
- Coverage of medical expenses for employee and their family.

ABOUT COMPANY : 

Médecins Sans Frontières is an international, independent medical humanitarian organisation, which provides medical assistance to people affected by conflict, epidemics, disasters, or exclusion from healthcare. MSF actions are guided by medical ethics and the principles of impartiality, independence and neutrality.