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Development of "Soft Skills for ICT Employees" Training Product for BSC Business Support Center
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Կազմակերպություն: (MNE) Help – Hilfe zur Selbsthilfe ՍՊԸ
Տևողություն: 19 June 2024
Մեկնարկը: 30 May 2024
Դիմումների վերջնաժամկետ: 29 May 2024, 16:00 CEST

ՄՐՑՈւՅԹԻ ՏԵՍԱԿԸ : 

RFQ - Service contract

ՄԱՆՐԱՄԱՍՆ ՆԿԱՐԱԳՐՈւԹՅՈւՆ : 

In the scope of RECONOMY programme, Help – Hilfe zur Selbsthilfe (in further text referred to as Help) started the implementation of the project “Inclusive jobs in ICT” in Moldova, Georgia, Armenia, and Ukraine, with the objective to enable women and youth up to 30 years of age, including the most disadvantaged and excluded groups, to benefit from economic opportunities by increasing their income and taking up decent/green employment/self-employment. The Programme is funded by the Swedish International Development Cooperation Agency (Sida) and is implemented jointly by HELVETAS Swiss Intercooperation (Helvetas) together with Help – Hilfe zur Selbsthilfe.
Part of the project strategic process is private sector engagement that focuses on a joint endeavour by the RECONOMY Programme and the private sector for greater scale, sustainability, and effectiveness of development outcomes. The project is built on three main pillars: skills and intermediation service development, business services development, and advocacy.
Help has concluded a Partnership Agreement with BSC Business Support Center (www.bsc.am) to tackle shortage of qualified personnel in the ICT sector and unequal economic and territorial development across Armenia and the EaP region. As a result of this partnership, BSC will involve in the development of the ICT labour market capacity building by developing commercially viable and inclusive non-formal training products, creating a community of ICT specialists, sharing on-site and remote job opportunities among ICT specialists of the field.
The objective of this service agreement is to create a comprehensive training product focused on enhancing soft skills for ICT professionals. The training curriculum will cover essential topics such as intercultural communication, product presentation, critical and analytical thinking, and giving and receiving feedback, among others. The training program will be highly practical in nature, incorporating interactive elements such as role-plays, case study discussions, individual and group assignments, to ensure active engagement and effective learning. As the training program will be scaled-up to Georgian partners, it is expected to integrate content and case studies also relevant to the Georgian market. Moreover, the content of the training product will be customized based on the specific needs identified through a thorough needs assessment and profiling process for each client company. This tailored approach will enable us to design a methodology that addresses the unique requirements of different working groups within the organization, ensuring maximum relevance and impact

ՊԱՀԱՆՋՆԵՐ : 

Qualification requirements for the consultant/ company:
- Extensive experience in education products design and methodology development;
- Proven experience in training conduction, especially for ICT specialists;
- Familiarity with the Armenian business environment and the ICT sector, experience in Georgia will be an advantage;
- Strong communication skills, both written and verbal;
- Fluent in written and spoken Armenian and English;
- Both companies and individuals are eligible to apply.

ԴԻՄԵԼՈւ ԿԱՐԳԸ : 

The Candidate shall complete and submit the following documents with his proposal (Please note: The stamp can be omitted in case of Private Entrepreneurs, if it is not required by the local regulations):
- An updated CV of team leader or a company profile along with CVs of engaged experts
- Portfolio of completed assignments related to the ToR subject
- Training product description, methodology and approach, activity plan
- Proposal Submission Form Annex 2 – duly completed and signed and stamped by the Candidate.
- Duly signed and stamped Annex 3 - Help General Terms and Conditions for Service Contracts
- Duly signed and stamped Annex 4 - Help Code of Conduct for Contractors
- Duly signed and stamped Annex 5 - Help Declaration for Tenderers, Candidates and Suppliers.
The candidates should submit completed, signed and scanned documentation by email: antic@help-ev.de All the necessary documents (Annexes) can be downloaded here:
https://drive.google.com/drive/folders/1W1A5qzxrTN5SRxAhNkDssf-tyr8n3R8N?usp=drive_link

Խնդրում ենք Ձեր նամակում հստակ նշել, որ այս աշխատանքի հնարավորության մասին տեղեկացել եք Կարիերայի կենտրոնի վեբ-կայքից և նշեք կայքի հղումը՝ www.careercenter.am։ Շնորհակալություն.

ԿԱԶՄԱԿԵՐՊՈւԹՅԱՆ ՄԱՍԻՆ : 

Help – Hilfe zur Selbsthilfe is an international aid organization. Our goal: a world in which all people can live in self-determination, dignity and security.