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assistant-to-service-manager-2
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21 Mar 2024
Digital Service Specialist (Evening Shift)
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Company: EvocaBank
Deadline: 31 March 2024

JOB DESCRIPTION : 

If you are a person with an eagerness to find out-of-box solutions and use innovations have advanced interpersonal and communication skills and a high sense of responsibility, then Evocabank is waiting for you.

RESPONSIBILITIES : 

- Proceed customer applications submitted through online systems;
- Implement transactions by fast money transfer systems;
- Implement other online services provided by the Bank;
- Reply to messages sent by clients via online systems;
- In case of any problems with the online systems contact the customer and quickly fix those;
- In case of suspicious transactions or rejected ones, contact the customer and provide details about the rejection ability to navigate and be successful in a fast-paced environment;
- Implement other tasks assigned by the supervisor.

REQUIRED QUALIFICATIONS : 

- University degree in Economics or Finance;
- At least a year's professional experience in the field;
- Excellent command of Armenian banking legislation;
- Good knowledge of AS-Bank 4.0 software program;
- Negotiation and conflict management skills;
- Customer-oriented approach;
- Ability to navigate and be successful in a fast-paced environment;
- Excellent command of Russian and English languages.

APPLICATION PROCEDURES : 

Interested applicants should send their CVs to: cv@evoca.am indicating "Digital Service Specialist (Evening Shift)" in the subject line of the e-mail. Only short-listed candidates will be invited for an interview.

Please clearly mention in your application letter that you learned of this job opportunity through Career Center and mention the URL of its website - www.careercenter.am, Thanks.

ADDITIONAL NOTES : 

.
Working schedule: Mon-Sat; 6pm –12 am

ABOUT : 

Evocabank offers:
- Medical insurance;
- Favorable terms of Evocabank products, insurance discounts;
- Holiday and year-end bonuses;
- Bonuses on occasion of birthdays, marriage or birth of a child;
- Day-offs;
- Comfortable lunch and break zone;
- Stylish and free dress code;
- An environment equipped with innovative software and state-of-the-art hardware;
- Special courses, great options for personal and career growth;
- Participation in international conferences and business trips abroad.

ABOUT COMPANY : 

Evocabank CJSC is a commercial bank in Armenia. The Company is focused on developing mobile services. For more information about the Company, please visit: www.evocabank.am.