ТИП ПОЛНОМОЧИЙ
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Full-time
ОПИСАНИЕ ДОЛЖНОСТИ
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Ucom is looking for an IT Business Analyst to be responsible for submitting and analyzing requests for amendments/ improvements of the billing system and tracking their execution.
ОБЯЗАННОСТИ
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- Collaborate with the Company's operating units, collect and analyze requests for improvements/ changes of the billing system;
- Develop documents, based on the results of business analysis;
- Provide support to the billing system execution, management and adjustment;
- Act as a development team contact person;
- Provide analytical support to the preparation of reports for the Company's operational units and staff;
- Perform system testing after each new billing software release;
- Organize and implement billing system training for Company employees;
- Become an expert on billing products, functions and processes;
- Identify process improvement opportunities; work with team members to identify and implement best practices;
- Participate in the implementation of billing system projects;
- Perform other job-related tasks as assigned.
ТРЕБУЕМАЯ КВАЛИФИКАЦИЯ
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- Higher education in IT, Mathematics or other related field is desirable;
- At least 1 year of experience in IT, software development or telecommunication;
- Business analysis experience of software systems is desirable;
- Knowledge and experience of telecommunications is desirable;
- Excellent analytical skills;
- Experience of working with Microsoft Office software package (Excel, Word, Outlook, PowerPoint, Visio);
- Experience of working with billing systems will be an advantage;
- Excellent business communication written and oral presentation skills;
- Advanced proficiency in English language.
ПРОЦЕДУРА ПОДАЧИ ЗАЯВОК
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Interested candidates who meet the requirements above and are confident that their background and experience qualify them for the position, are welcome to send their resume to:
career@ucom.am mentioning the position title ("IT Business Analyst") in the subject line of the email.
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