JOB DESCRIPTION
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Capital Motors LLC is looking for an enthusiastic Sales Specialist to join its team. The ideal candidate is a person with a passion for sales and business growth, with very strong interpersonal skills and a high sense of responsibility.
RESPONSIBILITIES
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- Prepare monthly, quarterly and annual research reports on market need;
- Research and analyze the competition and propose improvement plans;
- Provide input into the ordering process and ensure that the ordered vehicles are compatible to the market need;
- Handle the entire PDI (Per Delivery Inspection) processes for all the three following phases: upon delivery, within one month after delivery and at the time of selling the vehicle;
- Provide insurance and official registration services to the customers, as needed;
- Handle the regular maintenance of all vehicles (at the showroom and the depot);
- Manage the setup of the showroom displays;
- Welcome customers at the showroom and provide showroom consultation to assist them in finding their ideal cars either through purchasing new vehicles, trading in their vehicle or purchasing second-hand vehicles;
- Generate and maintain active communication with existing and potential customers;
- Cultivate existing customers by maintaining a good rapport with them for upselling and suggesting trade-ins;
- Demonstrate vehicle features and takes customers on test drives;
- Ensure that showroom visitors have a positive experience and become an advocate of the Kia brand;
- Explain warranties and services to customers and potential customers;
- Close sales by overcoming objections and negotiating prices;
- Complete sales contracts and other paperwork;
- Prepare purchased vehicles to hand them to the customers;
- Conduct all the necessary paperwork for sales and bank loans, in case of car loans;
- Look for new opportunities to improve Kia Armenia sales;
- Contribute to the implementation of successful sales & outreach campaigns to approach potential clients;
- Create client databases and update them regularly;
- Create and maintain the sales inventory, recording sales and customer relations on the CRM system;
- Collaborate with the BD Manager in terms of providing insights to better position the Kia brand in the country and for successful marketing projects/campaigns and share relevant insights, etc.;
- Collaborate effectively with other Kia Armenia Sales personnel, and share expertise and information;
- Act as the brand ambassador for the Kia brand;
- Handle all other aspects of sales processes and procedures.
REQUIRED QUALIFICATIONS
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- At least 3 years of experience in B2B, B2C and/or Direct sales;
- Excellent interpersonal communication skills both with the customers, as well as members of the Sales team members and the larger Kia Armenia team;
- Excellent customer service skills;
- Good understanding of laws and the legal aspects regarding car dealerships;
- Very good knowledge of Armenian, Russian and English languages;
- Excellent knowledge in MS Office and G Workspace;
- Ability to stay current with automotive industries trends and technologies in general and with Kia technologies, in particular;
- Ability to perform a variety of tasks to meet the sales targets needs of Kia Armenia;
- A good understanding and knowledge of the automotive industry is a plus;
- Ability to work under pressure and meet tight deadlines.
APPLICATION PROCEDURES
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Interested applicants should send their CVs to:
info@kia.am. Only short-listed candidates will be invited for the interview.
Please clearly mention in your application letter that you learned of this job opportunity through Career Center and mention the URL of its website - www.careercenter.am, Thanks.