ОПИСАНИЕ ДОЛЖНОСТИ
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In government communications, ensuring effective and robust communication structures and protocols is crucial for maintaining transparency, efficiency, and security. By establishing clear communication structures and protocols, GoA can enhance efficiency, transparency, accountability, reliability and trust in its interactions with internal and external stakeholders.
As the CEPA draft assessment report shows, there is a need for a better awareness of reforms for civil servants, civil society, media, and citizens.
The planned GoA communication reforms will need to be explained and shared internally and communication teams of the public bodies must be capacitated on strategic, crisis, and general proactive communication, for maintaining effective, trustworthy, factual, impactful internal and external communication practices. To ensure the development and efficient implementation of communication protocols government agencies often provide training and awareness programs for employees. These programs educate staff about communication policies, procedures, best practices, and the importance of adhering to established protocols.
This mission will enable GoA to develop the "Standard Communication protocol" and revise the new "Communication Structure" and "Standard Communication Protocol" aimed at regulations of the GoA communication flows within the new communication infrastructure. It will also in its follow-up phase allow its users and end users to be acquainted with and trained in its usage.
ОБЯЗАННОСТИ
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- Develop the "Standard Communication protocol";
- Revise and finalise the "Communication Structure" and "Standard Communication Protocol";
- Prepare and design the follow-up training plan;
- Number of training sessions prepared and implemented for GoA representatives as well as media and CSOs.
ТРЕБУЕМАЯ КВАЛИФИКАЦИЯ
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Senior Comm Protocols and Capacity Building Specialist 1
- A Master’s degree in Communication, Journalism, Media, or another field related to the assignment, or, in the absence of it, three years of experience in addition to the general professional experience requirements;
- Fluency in English; knowledge of Armenian and/or Russian would be an asset;
- At least 8, preferably 10, years of general professional experience in communication and public relations, preferably in the public sector;
- At least 5 years of specific experience in communication roles in the government, or as a strategic communication advisor to the government;
- Practical experience in capacity building and transfer of knowledge;
- Experience in strategic communication in Eastern Partnership.
Senior Comm protocols and Capacity Building Specialist 2
- A Master’s degree in Communication, Journalism, Media, or another field related to the assignment, or, in the absence of it, three years of experience in addition to the general professional experience requirements;
- Fluency in English; knowledge of Armenian and/or Russian would be an asset;
- At least 8, preferably 10, years of general professional experience in communication and public relations, preferably in the public sector;
- At least 5 years of specific experience in communication roles in the government, or as a strategic communication advisor to the government;
- Practical experience in capacity building and transfer of knowledge;
- Experience in strategic communication in Eastern Partnership.
Senior Comm Protocols Revision Specialist
- A Master’s degree in Communication, Journalism, Media, or another field related to the assignment, or, in the absence of it, three years of experience in addition to the general professional experience requirements;
- Fluency in English;
- At least 8, preferably 10, years of general professional experience in communication and public relations, preferably in the public sector;
- At least 5 years of specific experience in communication roles in the government, or as a strategic communication advisor to the government;
- At least 3 years of experience in managing government communication departments/ teams;
- Experience in strategic communication in Eastern Partnership, Western Balkans and Eastern European countries.
ПРОЦЕДУРА ПОДАЧИ ЗАЯВОК
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Please send your expressions of interest for this position by 05 March 2024, supplied with a CV in the English language. Please send your CV in the English language in the EuropeAid format:
https://wikis.ec.europa.eu/download/attachments/44168995/b8h_annexivexperts_en.xlsx together with a brief note outlining suitability for the applied position by email to:
bojana.lakovic@gopa-pace.com Only shortlisted and suitable candidates will be contacted for further potential cooperation within the span of the project implementation. The offered positions are not available for civil servants or other officials of the public administration in the Republic of Armenia.
Подавая на вакансию, пожалуйста укажите Career Center как источник информации о вакансии и сайт www.careercenter.am. Спасибо!
О ПРОГРАММЕ
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Based on the needs assessment, the indicative distribution of working days proposed for each expert is the following:
- Senior Comm Protocols and Capacity Building NKE 1 – 50 WDs
- Senior Comm Protocols and Capacity Building NKE 2 – 50 WDs
- Senior Comm Protocols Revision NKE – 20 WDs
The precise number of working days will be agreed upon based on the real workload.
ВЛОЖЕНИЯ:
CV_Template_EC_excel.docx - CV template
ToR B - Comm Protocols and capacity building specialists_280224.docx - Terms of Reference
О КОМПАНИИ
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GOPA Partners in Action for Change and Engagement, is a global consulting firm that helps clients and beneficiaries achieve meaningful transformation and the betterment of societies by actively participating in international and bilateral projects financed by renowned bodies.
Since our founding in 1991, we have been working tirelessly in developing, transition, and partner countries, offering a wide range of technical assistance, consulting, and multi-sectoral services that incorporate a comprehensive understanding of local culture and the political context, and engagement in knowledge-transfer practices.
Our core business includes the acquisition, planning and implementation of projects contributing to SDGs in partner countries, in the context of public, public-private and private initiatives. We work with a variety of partners such as EU, UN, WB, MCC, ISDB, AFD, BID, GIZ, and other.
Currently, in Armenia, GOPA PACE is conducting the Project Support to CEPA monitoring, implementation, and communication - ENI/2023/442-873. The duration of the project is 48 months from April 2023 until April 2027.