ОПИСАНИЕ ДОЛЖНОСТИ
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MoveCo Solutions is looking for a Client Success Representative to join its team.
ОБЯЗАННОСТИ
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- Provide sales support to customers by phone, email and chat communication;
- Maintain Company's standard operating procedures;
- Master clients' business operations and services to provide best customer experience;
- Use Company software to log all activity;
- Provide weekly reports on performance;
- Work with internal and external teams to adapt new techniques to improve KPIs.
ТРЕБУЕМАЯ КВАЛИФИКАЦИЯ
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- Strong organizational skills with the ability to prioritize workload and meet deadlines;
- Fluent/ native knowledge of English language;
- Excellent oral and written communication skills;
- Fast learning, quick thinking and problem-solving skills;
- Superior customer service skills;
- Ability to clearly present and demonstrate products and services;
- Ability to work evening and night shifts (7pm-4am);
- Highly organized person with attention to details;
- Ablility to work independently and as part of a team;
- Winning attitude and a proven track record of success;
- Ability to listen to people's concerns, understand their problems and offer solutions;
- Desire to succeed, grow and innovate.
ПРОЦЕДУРА ПОДАЧИ ЗАЯВОК
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Interested candidates are welcome to send their CV to:
jobs@movecosolutions.com mentioning the position title ("Client Success Representative") in the subject line of the email. In the body of the email, please answer the following:
a) Rate your English language knowledge between 1-10
b) Are you able to work night shift (7pm-4am)?
c) What is your biggest goal?
Please note that emails without the above information will not be answered.
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ЗАРПЛАТА
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Competitive fixed salary and commissions
ДОПОЛНИТЕЛЬНЫЕ ЗАПИСИ
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Client Success Representative benefits:
- Work in a positive, fun and inclusive team environment that promotes growth and innovation;
- Professional and quality training and full support;
- Opportunity to work in a startup environment, where the incumbent will be a key part of the Company's success;
- Personal growth opportunities.